As part of nationwide scam, there have been reports of a person claiming to be a representative of Life Alert, who has been calling senior citizens in Butler County telling them that they have been preapproved by Medicare for free Life Alert equipment.
Jeannie Weeks, community outreach director at the Office of the Butler County Prosecutor, called the number provided by a victim. Weeks said the call was answered by a man with a foreign accent, who told her that every elderly person in Ohio had been preapproved for the equipment.
As part of the agreement to accept the “free equipment”, the victim would be locked into a monthly contract for an undetermined period of time at a cost of $34.95.
“We are aware of this nationwide scam, as we are receiving a lot of calls regarding this matter both from our own customers and non-customers,” Olga Vlassova, vice president of marketing for Life Alert Emergency Response, Inc.
“Life Alert does not employ telemarketers or make cold calls, and the Life Alert name and reputation are just as much of a victim of this nationwide scam as the public and we are working diligently in finding and stopping these crooks.”
Most calls are automated pre-recorded messages and can sometimes sound like a real person, Vlassova says. Typically, the caller is using a fake caller ID and doesn’t provide the company name that they work for.
“Just to clarify, ‘Life Alert, help, I’ve fallen and I can’t get up!’ are federally registered trademarks by our company, Life Alert Emergency Response, Inc. and not generic terms,” Vlassova said. “So the scammers use our brand name to mislead, confuse and defraud the public.”